The time we need to prepare an order for shipping varies. Since we produce consciously, all apparel items are produced once ordered and we do not have a lot on stock . We gather orders once a week and send them to production. Deliveries will therefore take a few days longer then you may be used to. Thanks for your understanding!
Shipping apparel: Up to 14 working days (+ delivery time)
Shipping papeterie: 2-3 working days (+ delivery time)
We do not offer express shipping, but if you need something urgently, write us an email so we can discuss how to make it work.
Delivery time varies according to the country/destination.If your country is not the the list, write us a quick note and we will see what we can do. We always add countries depending on demand.
Orders including 2 or more items will be sent together in one shipping.
We don't ship everywhere yet. We deliver to most European countries, the USA and Canada. You can find the detailed country list during check-out.
Shipping costs are indicated during check-out.
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs or local postal services.
Contact us via the contact form on our website before returning any items. Items returned without prior notice will not be accepted. Email subject: "RETOURE" or "RETURN", including your order nr.
Contact us within 7 days of delivery to return any item. The product must be in its original condition, not used/worn nor washed. Ship the item back within 14 days.
If you want to exchange your product or order another size, please return your first order. Then, place a new order.
We don't refund shipping costs on changes and returns.
If your order is returned to us due to a wrong address or due to late pick-up at a parcel station, return costs will be paid by the customer as we cannot take responsibility for any third party debt.
We don't accept cancellations.