Shipping

  • The time we need to prepare an order for shipping varies. Since we produce consciously, all apparel items are produced once ordered and we do not have a lot on stock . We gather orders once a week and send them to production. Deliveries will therefore take a few days longer then you may be used to. Thanks for your understanding!

    • Shipping apparel: Up to 14 working days (+ delivery time)

    • Shipping papeterie: 2-3 working days (+ delivery time)

    • We do not offer express shipping, but if you need something urgently, write us an email so we can discuss how to make it work.

  • Delivery time varies according to the country/destination.If your country is not the the list, write us a quick note and we will see what we can do. We always add countries depending on demand.

  • Orders including 2 or more items will be sent together in one shipping.

  • We don't ship everywhere yet. We deliver to most European countries, the USA and Canada. You can find the detailed country list during check-out.

  • Shipping costs are indicated during check-out.

  • Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs or local postal services.

 

Return/Exchange

  • Contact us via the contact form on our website before returning any items. Items returned without prior notice will not be accepted.  Email subject: "RETOURE" or "RETURN", including your order nr. 

  • Contact us within 7 days of delivery to return any item. The product must be in its original condition, not used/worn nor washed. Ship the item back within 14 days.

  • If you want to exchange your product or order another size, please return your first order. Then, place a new order.

  • We don't refund shipping costs on changes and returns.

  • If your order is returned to us due to a wrong address or due to late pick-up at a parcel station, return costs will be paid by the customer as we cannot take responsibility for any third party debt.

  • We don't accept cancellations.